SUPPORT

We're here to help.

Contact us

Email support@resurrectapp.com and we'll get back to you, usually within a day or two. It helps to include your username and, for a problem, what you were doing when it happened.

How do I cancel my subscription?

Subscriptions are managed by Apple. In the app, go to Profile → Settings → Subscription → Manage, or on your iPhone open Settings → your name → Subscriptions → Resurrect. Cancel at least 24 hours before the renewal date to avoid being charged for the next period. You keep access until the end of the period you've paid for.

How do I get a refund?

Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.

I already paid. How do I restore my subscription?

Sign in with the same account you used before, then tap Restore on the subscription screen. Restoring works with the Apple ID that made the purchase.

Apps aren't being blocked during a session

  • Make sure Resurrect has Screen Time access: Profile → Settings → Blocked apps. If it asks for access, allow it (this needs an internet connection).
  • Check that the apps you want blocked are selected in the same screen.
  • If you have a Screen Time passcode set by someone else (for example a parent), they may need to approve it.

I forgot my password

In the app, tap Log in → Log in with Email → "Forgot password?" and we'll email you a link. Open the link on the same iPhone you asked from, and the app will let you choose a new password. If you signed up with Apple or Google, sign in with that instead; there's no separate password.

Does it work without internet?

Yes, once you're set up. You can lock in offline: sessions are saved on your iPhone and uploaded when you're back online, and your hours, streak and rank update then. Creating an account and turning on Screen Time need a connection.

How do I change my username or avatar?

Go to Profile → Edit profile. Usernames are 3–20 letters, numbers, _ or . and can't contain offensive words.

Someone has an offensive name or is cheating

Tap them on the leaderboard and choose Report, or use ••• next to them in your friends list. We review every report within 24 hours. You can also block them: their name is hidden from you, you stop being friends, and neither of you can send the other a friend request. Unblock anyone in Profile → Settings → Blocked users.

How do I delete my account?

Go to Profile → Settings → Delete account. This permanently deletes your account and all of its data. Deleting your account doesn't cancel an App Store subscription, so cancel that first (see above).

Privacy and terms

See our Privacy Policy and Terms of Service.